Finale Knowledge Base

Deleting Operations on the Barcode Scanner

The Delete Operations function allows you to clear saved operations from the scanner if you make a mistake. This is especially helpful when you realize you scanned the wrong item or location and want to restart before syncing.

Important: You can only delete operations before syncing. Once a sync is completed, the scanner is considered cleared and no operations are stored.

https://youtu.be/l-SUAUo0Txc


When to Use Delete Operations

  • If you scan the wrong item or sub location during a pick, receive, or transfer.

  • If your stock levels show a negative balance due to an incorrect scan.

  • If you want to restart a workflow before syncing operations back to Finale.


How to Delete Operations

  1. From the scanner’s Main Menu, select Option 12: Delete Operations.

  2. Choose whether to:

    • Delete One > removes the most recent saved operation.

    • Delete All > clears all operations currently stored on the scanner.

  3. Confirm deletion.

  4. Restart the pick (or other workflow) from the beginning using the correct sublocation and item.


Key Tips

  • Always review your scans before syncing. Deleting operations only works before a sync.

  • Use Delete One when fixing a single mistake, or Delete All if you want to completely restart the process.

  • Once synced, the scanner’s memory resets—no further delete actions are necessary.


Need Help?

For additional guidance on scanner workflows, reach out to us at Descartes Customer Support or check our other help resources and training videos.


Frequently Asked Questions

What plan level is required for access to the mobile barcode scanner?

The mobile barcode scanner is available on Gold Plans and above

Is the physical scanner included with my Finale Inventory subscription?

We do not provide or sell any hardware. If you are upgrading your plan for access to Finale's Mobile Barcode Scanning features, you must purchase a scanner on your own, and can use one of our preferred vendors if you wish.

What are the hardware requirements for the mobile barcode scanner?

ANDROID-OS Based Minimum hardware requirements:

Operating system version: Android OS 8.1 or greater

Hardware specifications:

  • WiFi 802.11a/b/g/n

  • Touch Display

  • 1GB RAM / 8GB Flash

  • 1D/2D barcode scanner or embedded camera

I am using the free trial of Finale Inventory, how do I integrate my mobile scanner with my trial account?

Please contact Descartes Customer Support to enable access.

How do I change the Orientation of the barcode scanner screen?

The mobile barcode scanner software has a toggle screen hot spot on the top of every screen in the app. Click the area under the title bar to swap your orientation.

How do I type a quantity on the scanner?

Press the UP arrow, on the bottom-of your screen in the app, BEFORE you scan the items you intend to receive or count. That will open up a quantity box for you to type into.

How do I use my own scanner with the Finale Inventory scanner app?

Ensure that your scanner is running on Android-OS 8.1 and that you are on the appropriate plan level to access Finale's barcoding features. The barcoding app can be downloaded directly from the Google Play Store.

Where do I purchase the scanner?

We have two preferred vendors that are recommended to purchase your scanner with however you may ultimately purchase a scanner from anywhere you wish. Our preferred vendors are Barcode-Arena and AML. Please note that Finale's Mobile Barcode Scanner app is only compatible on Android device.

How do I know what version my scanner is running?

From the main screen of the Finale IMS Barcode Scanner app, click More until you reach option #18 About. Selecting this option will tell you exactly which version of the app you're running on that device.

What is the difference between a USB/Bluetooth scanner and a Mobile Scanning device?

USB/Bluetooth scanners can plug directly into a phone or computer for the purpose of scanning a barcode, whereas a Mobile Scanning Device acts as on handheld tool to run Finale's Mobile Barcode Scanner app and scan barcode information simultaneously.

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