The Reopen Operations feature allows you to pause a workflow mid-operation and return to it later from the main menu. This is helpful if you need to step away or handle another task without losing your progress.
Important: You can only reopen operations before syncing. Once synced, the scanner is cleared and no saved operations remain.
https://youtu.be/yeDFjW4Klw4
When to Use Reopen Operations
If you need to stop a pick, receive, or transfer mid-process.
If you want to resume exactly where you left off without restarting the entire workflow.
If unexpected interruptions prevent you from completing the operation in one session.
How to Reopen Operations
From the scanner’s Main Menu, select Option 11: Reopen Operations.
You’ll see a list of any saved, unfinished operations stored on the scanner.
Select the operation you wish to continue.
The scanner returns you to the exact step where you paused.
Key Tips
Use Reopen Operations for short interruptions only—sync frequently to avoid data loss.
If you reopen and finish the workflow, don’t forget to sync afterwards so updates reach Finale.
For longer delays or if you know major corrections are needed, consider using Delete Operations instead.
Need Help?
For additional support with scanner workflows, contact us at Descartes Customer Support or review our other help articles and training videos.
Frequently Asked Questions
What plan level is required for access to the mobile barcode scanner?
The mobile barcode scanner is available on Gold Plans and above.
Is the physical scanner included with my Finale Inventory subscription?
We do not provide or sell any hardware. If you are upgrading your plan for access to Finale's Mobile Barcode Scanning features, you must purchase a scanner on your own, and can use one of our preferred vendors if you wish.
What are the hardware requirements for the mobile barcode scanner?
ANDROID-OS Based Minimum hardware requirements:
Operating system version: Android OS 8.1 or greater
Hardware specifications:
• WiFi 802.11a/b/g/n
• Touch Display
• 1GB RAM / 8GB Flash
• 1D/2D barcode scanner or embedded camera
I am using the free trial of Finale Inventory, how do integrate my mobile scanner with my trial account?
Please contact Descartes Customer Support or your Implementation Consultant directly to enable access.
How do I change the Orientation of the Barcode Scanner screen?
The mobile barcode scanner software has a toggle screen hot spot on the top of every screen in the app. Click the area under the title bar to swap your orientation.
How do I type a quantity on the scanner?
Press the UP arrow, on the bottom-of your screen in the app, BEFORE you scan the items you intend to receive or count. That will open up a quantity box for you to type into.
How do I use my own scanner with the Finale Inventory scanner app?
Ensure that your scanner is running on Android-OS 8.1 and that you are on the appropriate plan level to access Finale's barcoding features. The barcoding app can be downloaded directly from the Google Play Store.
Where do I purchase the scanner?
We have two preferred vendors that are recommended to purchase your scanner with however you may ultimately purchase a scanner from anywhere you wish. Our preferred vendors are Barcode-Arena and AML. Please note that Finale's Mobile Barcode Scanner app is only compatible on Android devices.
How do I know what version my scanner is running?
From the main screen of the Finale IMS Barcode Scanner app, click More until you reach option #18 "About." Selecting this option will tell you exactly which version of the app you're running on that device.
What is the difference between a USB/Bluetooth scanner and a Mobile Scanning device?
USB/Bluetooth scanners can plug directly into a phone or computer for the purpose of scanning a barcode, whereas a Mobile Scanning Device acts as one handheld tool to run Finale's Mobile Barcode Scanner app and scan barcode information simultaneously.
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