Finale Knowledge Base

Access token expiring frequently on Magento connection

If your Magento instance is 2.1 or greater, there may be a system configuration which invalidates the access token after certain time period.

Directions are below to change the configuration:

To change validity of those tokens, you can follow below path:

  1. Admin -> Stores -> Configurations -> Services -> OAuth ->

  2. Select tab: "Access Token Expiration"

  3. Will get 2 settings: customer Token LifeTime and admin Token LifeTime.

  4. Set both its values to 0 ( token do not expired). You may have to uncheck "Use system value" checkbox to change its default values.