Finale Knowledge Base

Receiving Purchase Orders with Serial Numbers Using the Mobile Barcode Scanner

This guide shows how to receive serialized items against a purchase order using Finale’s mobile barcode scanner. You’ll enable Lot ID tracking, set the correct scanner options for serials, scan part numbers and serial numbers efficiently, and verify results in Finale.

https://youtu.be/MwrDgFPJC3M


Prerequisites (Enable Lot ID / Serial Tracking)

Before receiving serial numbers, turn on Lot/Serial tracking in Finale:

  1. Go to Application Settings (or click your company name > Product tab).

  2. Enable Use Lot identifiers for tracking.

    • Finale stores serial numbers in the Lot ID field.

    • You may use “Serial numbers” or “Plain text” formatting per your preference.

2. Scanner Settings for Serial Numbers

On the mobile scanner, set the following (Menu: More ? More ? Settings):

  • Receive: Type Quantity = No

    • Serialized items are always quantity 1, so skip quantity prompts.

  • Receive Learn Mode = On

    • Learns each scanned serial as a recognizable barcode for future transfers, moves, and picks.

  • Serial Number Mode = Auto

    • Scanner prompts for Part Number once, then lets you scan multiple Serial Numbers for that part without re-entering the part number.

? These three settings streamline serial receiving and reduce keying errors.

3. Prepare the Purchase Order

  1. Open the Purchase Orders screen and select the PO to receive (e.g., PO #100007).

  2. (Optional) From the Action menu, Print Purchase Order with Barcodes.

    • The top barcode is the Order ID (for loading the PO on the scanner).

    • Line-item part number barcodes help if products are unlabeled.

    • You typically won’t have serial barcodes yet—that’s what you’ll capture during receiving.

4. Sync the Scanner

  1. On the scanner, run Sync to download the latest account data.

  2. Once synced, you can work offline in the warehouse during receiving.

5. Start Receiving with Serials

  1. On the scanner, choose Receive.

  2. Scan the Order ID (from the printed PO) or select the PO from the list.

  3. Select/scan the storage location where items will be received (e.g., A3).

  4. The scanner will prompt for the Product (Part) ID and then for the Serial Number.

Efficient Scanning Flow (serial Number Mode = Auto)

  • First unit of a part:

    1. Scan Part Number ? 2) Scan Serial Number.

  • Additional units of the same part:

    • Just scan the Serial Number(s)—no need to rescan the part number.

  • Switching to a different part:

    • Press Enter to move to the next part prompt, then scan that part’s Part Number once, followed by its serials.

If a Serial Barcode Is Missing

  • Tap the keyboard on the scanner and type the serial manually (then hide the keyboard to continue).

6. Review Your Progress

  • Tap Menu ? Review on the scanner to see each line’s progress (e.g., 5/5, 4/4, 2/2).

  • When all required serials are recorded, tap Done to exit the receive operation.

7. Sync Back to Finale (commit the Receipt)

  1. From the scanner’s main menu, run Sync to upload the receipt.

  2. In Finale (web):

    • The PO status updates to Fully Received (or Partially Received, as applicable).

    • Go to the PO’s Shipment tab, expand line items to view the serial numbers captured.

    • You can also see serials under Stock for the received product(s).

Tips

  • Always sync before starting and after finishing the receipt.

  • Keep Receive: Type Quantity = No to avoid unnecessary prompts for serialized items.

  • Use Learn Mode so the scanner recognizes serial barcodes in future operations.

  • If items have two barcodes (part + serial), cover one with your finger while scanning to ensure the correct code is read.

  • For unlabeled products, use the printed PO’s line-item barcodes for the part number and type the serial if needed.

Need Help?

If you have questions about serialized receiving or scanner setup, reach out to service@finaleinventory.com.


Frequently Asked Questions

What plan level is required for access to the mobile barcode scanner?

The mobile barcode scanner is available on Gold Plans and above.

Is the physical scanner included with my Finale Inventory subscription?

We do not provide or sell any hardware. If you are upgrading your plan for access to Finale's Mobile Barcode Scanning features, you must purchase a scanner on your own, and can use one of our preferred vendors if you wish.

What are the hardware requirements for the mobile barcode scanner?

ANDROID-OS Based Minimum hardware requirements:

Operating system version: Android OS 8.1 or greater

Hardware specifications:
• WiFi 802.11a/b/g/n
• Touch Display
• 1GB RAM / 8GB Flash
• 1D/2D barcode scanner or embedded camera

I am using the free trial of Finale Inventory, how do integrate my mobile scanner with my trial account?

Please contact Descartes Customer Support to enable access.

How do I change the Orientation of the Barcode Scanner screen?

The mobile barcode scanner software has a Toggle screen hot spot on the top of every screen in the app. Click the area under the title bar to swap your orientation.

How do I type a quantity on the scanner?

Press the Up arrow, on the bottom-of your screen in the app, BEFORE you scan the items you intend to receive or count. That will open up a quantity box for you to type into.

How do I use my own scanner with the Finale Inventory scanner app?

Ensure that your scanner is running on Android-OS 8.1 and that you are on the appropriate plan level to access Finale's barcoding features. The barcoding app can be downloaded directly from the Google Play Store.

Where do I purchase the scanner?

We have two preferred vendors that are recommended to purchase your scanner with however you may ultimately purchase a scanner from anywhere you wish. Our preferred vendors are Barcode-Arena and AML. Please note that Finale's Mobile Barcode Scanner app is only compatible on Android devices.

How do I know what version my scanner is running?

From the main screen of the Finale IMS Barcode Scanner app, click More until you reach option #18 About. Selecting this option will tell you exactly which version of the app you're running on that device.

What is the difference between a USB/Bluetooth scanner and a Mobile Scanning device?

USB/Bluetooth scanners can plug directly into a phone or computer for the purpose of scanning a barcode, whereas a Mobile Scanning Device acts as one handheld tool to run Finale's Mobile Barcode Scanner app and scan barcode information simultaneously.


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