Finale Knowledge Base

How to Send Finale’s Order ID Into ShipStation to Include on Packing Slips as a Barcode for Use With the Mobile Scanner


Finale has the ability to send the Finale Inventory Order ID to ShipStation in a custom field. You can use this custom field as the source for a barcode on the packing slip or display it in the shipping orders view in ShipStation.

Many selling channels, like eBay, send the same order id range for all multiple eBay channels to ShipStation. ShipStation allows duplicate order ids and Finale does not allow duplicate order ids. Finale will append a letter to the end of the order id if it is the same as another order.

This will cause the ORDER ID barcode on your ShipStation packing slip to not be the same as the ORDER ID in Finale Inventory.

The solution is to send the Finale Inventory Order ID back to ShipStation in a custom field and then put that custom field on your packing slip as a barcode.


Required configuration changes within Finale


  1. Connect your ShipStation Account to Finale.

  2. Select Edit task configuration from the Actions Menu of Push Status Information information to ShipStation.

  3. Click on the Actions drop-menu and select Configure ShipStation integration.
    shipstation_flag

  4. Change the Push Finale order id to ShipStation Setting to the following:
    Screenshot_080618_085518_AM.jpg

5. Select Save Now to save changes.

Required configuration changes within ShipStation


ShipStation allows you to add a barcode to the Pick List/slip.

It is key that the content of the barcode is the Custom Field 3 or the custom field you choose to send the Finale Inventory order id into. ShipStation calls this the [Custom Field #3] field.


Screenshot_080618_101518_AM.jpg


Here is a link to ShipStation documentation on customizing your packing slips

Back to Top